Effective Date: January 1st, 2026
Last Revised: Sept 2026
Entity: Phenix Wellness Group LLC
Order Fulfillment & Shipping
All orders are processed and shipped within 24 to 48 hours of complete order submission (excluding weekends and major holidays). Once dispatched, standard US shipments are delivered via USPS Ground Advantage, with an estimated delivery window of 5 to 10 business days depending on your location.
To ensure complete peace of mind, we partner with Route.com to offer package protection. Selecting Route at checkout provides real-time tracking updates, full assurance of delivery, and seamless resolution or reimbursement in the rare event that your shipment is lost, damaged, or stolen in transit.
