Terms & Conditions/Refund Policy
Terms & Conditions/Refund Policy
1. Agreement to Terms
By accessing, browsing, or purchasing from this website, you acknowledge that you have fully read, understand, and agree to be bound by these Terms and Conditions and Refund Policy, and all applicable laws and regulations. If you do not agree to these terms, you must not use this site.
2. Age Requirement
I attest that I am 21 years or older.
3. Product Use and Representations
A. Compliance and Responsibility
By purchasing, you confirm that you are aware of the intended use and agree to handle and utilize products in full compliance with all applicable laws and regulations.
You accept sole responsibility for the handling, use, representation, and all outcomes related.
4. Disclaimer of Guarantee
We do not guarantee any products since we do not manufacture them.
5. Refund and Exchange Policy
Due to the sensitive nature of the products, ALL SALES ARE FINAL.
We DO NOT OFFER REFUNDS OR EXCHANGES once compounds or supplies are purchased.
6. Liability and Shipping, carrier liability
Sundara Phenix dba Phenix Wellness Group LLC is not responsible for the package after it has been given to the carrier. All orders are packaged securely. We are not liable for any damage that occurs during transit and do not refund for any shipping-related issues. Any claims for damaged, misdelivered, or lost packages must be addressed with the shipping carrier directly.
7. Acknowledgment
By completing a purchase, you are affirming your obligation to the terms outlined above. This agreement cannot be canceled.