Effective Date: January 1st, 2026
Last Revised: July 2026
Entity: Phenix Wellness Group LLC
MANDATORY HEALTH & DIETARY SUPPLEMENT DISCLAIMER
THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION (FDA). THE PRODUCTS, SUPPLEMENTS, AND INFORMATION OFFERED ON THIS WEBSITE ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION.
All content provided on this platform is for informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare practitioner before starting any dietary supplement, workout routine, or health regimen, especially if you are pregnant, nursing, taking prescription medications, or have a pre-existing medical condition.
1. ACCEPTANCE OF TERMS
By accessing, browsing, or placing an order through the website owned and operated by Phenix Wellness Group LLC (“Company,” “we,” “us,” or “our”), you (“User,” “Customer,” or “you”) agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy and Return Policy. If you do not agree to all of these Terms, you are expressly prohibited from using this website and purchasing our products, and you must discontinue use immediately.
2. ELIGIBILITY & USER ACCOUNTS
By using this website, you represent and warrant that you are at least 21 years of age or the age of legal majority in your jurisdiction. If you create an account, you are solely responsible for maintaining the confidentiality of your account credentials, password, and for restricting access to your computer or devices. You agree to accept full responsibility for all activities that occur under your account.
3. INTENDED USE & HEALTH RESPONSIBILITY
Our oral dietary supplements, wellness products, and related materials are formulated strictly for healthy adult personal use. By purchasing and consuming our products, you acknowledge and agree to the following:
Individual Results May Vary: Testimonials, reviews, and clinical references displayed on the site represent individual experiences and do not guarantee identical results for every consumer.
Medication & Allergen Risk: You are solely responsible for reviewing product labels, full ingredient lists, and allergen warnings. You must ensure that ingredients do not interact adversely with any prescription medications, over-the-counter drugs, or existing allergies.
Adverse Reactions: In the event of any adverse side effect, discomfort, or allergic reaction, you must immediately discontinue product use and consult a physician. In case of a medical emergency, call 911 or your local emergency service immediately.
4. PRODUCT ORDERS & PRICING
We reserve the right to refuse, limit, or cancel any order placed with us for any reason, including inventory shortages, errors in product descriptions or pricing, or suspected fraudulent activity.
Pricing & Taxes: All prices displayed on the website are in US Dollars ($ USD) unless otherwise specified. Applicable sales tax, shipping fees, and handling charges will be added at checkout.
Payment Authorization: By submitting payment information, you represent that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your purchase.
5. SHIPPING, RETURNS & REFUNDS
Shipping timelines provided at checkout are estimates only and are not guaranteed. Risk of loss and title for all items pass to you upon delivery to the shipping carrier.
Return Policy: We offer a 30-day satisfaction guarantee on eligible unopened and opened initial trial items, subject to our Return Policy terms. Return shipping costs are the customer’s responsibility unless the product arrived damaged or defective.
Damaged Goods: If your product arrives damaged or unsealed, please contact customer support: admin@phenixwellnessgroup.com, within 7 days of delivery with photos for a replacement. Do not consume products with broken safety seals.
6. INTELLECTUAL PROPERTY RIGHTS
All content on this website—including text, graphics, logos, product formulas, artwork, photographs, brand assets, and software—is the exclusive property of Phenix Wellness Group LLC and protected by federal and international copyright, trademark, and trade dress laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
7. USER CONDUCT & REVIEWS
When submitting product reviews, comments, or interactive content on our platform, you agree not to post content that is unlawful, defamatory, misleading, obscene, or infringing on intellectual property. We reserve the right to remove or edit any user submissions that violate these guidelines or contain unverified disease-treatment claims.
8. DISCLAIMER OF WARRANTIES
THE WEBSITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
9. LIMITATION OF LIABILITY
IN NO CASE SHALL PHENIX WELLNESS GROUP LLC, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING FROM YOUR USE OF ANY OF THE PRODUCTS PURCHASED FROM US OR YOUR ACCESS TO THIS SITE. OUR MAXIMUM LIABILITY SHALL NOT EXCEED THE TOTAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Phenix Wellness Group LLC, its parent companies, subsidiaries, affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, misuse of products, or violation of any law or third-party rights.
11. GOVERNING LAW & DISPUTE RESOLUTION
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any dispute arising from these Terms or product purchases shall be settled through binding individual arbitration administered by the American Arbitration Association (AAA), and you explicitly waive any right to participate in class actions or jury trials.
12. SEVERABILITY & ENTIRE AGREEMENT
If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This document constitutes the entire agreement between you and Phenix Wellness Group LLC
13. CONTACT INFORMATION
For questions regarding these Terms of Service or your orders, please reach out to our legal and customer compliance team:
Company Name: Phenix Wellness Group LLC
Compliance Email
admin@phenixwellnessgroup.com
Customer Support
admin@phenixwellnessgroup.com (Mon–Fri, 9am–5pm MST)
Mailing Address
2820 S Alma School Rd, Ste 18 PB 429, Chandler, AZ 85286
