Privacy Policy

Phenix Wellness Group LLC

Effective Date: 6/30/2026

Phenix Wellness Group LLC (“we,” “us,” or “our”) operates a WooCommerce e-commerce website at https://phenixwellnessgroup.com/. This policy explains how we handle your personal information.

If you have any questions, please contact us at admin@phenixwellnessgroup.com.

1. Information We Collect

We collect information primarily to fulfill your orders and improve your shopping experience.

Data Collected: 
Name, billing/shipping address, email, phone number.

Purpose:
To process, ship, and communicate about your order.

Data Collected: 
Transaction details (we do not store full credit card numbers).

Purpose:
Processed securely by third-party payment gateways (e.g., Stripe, PayPal).

Data Collected: 
IP address, browser type, pages viewed, and device data.

Purpose:
For security, fraud prevention, and site analytics (e.g., Google Analytics).

Data Collected: 
Login details, account preferences, and any comments you leave.

Purpose:
To manage your account and combat spam.

2. How We Share Your Information

We only share your Personal Information with trusted service providers when necessary to operate our business, process orders, deliver products, analyze website performance, and meet legal requirements. These third parties may only use your information to perform services on our behalf.

Payment Processors

Used to securely verify and process payment details when you complete a purchase.

We share order and delivery details needed to ship your purchase and provide tracking updates.

These providers help us understand website traffic, page activity, and how visitors interact with our site.

This platform supports online orders, customer accounts, checkout details, and store operations.

We may disclose your information if required by law or in response to a valid legal process.

3. Cookies

We use cookies, which are small data files, to remember items in your shopping cart and help us understand how visitors use our website. You can manage, block, or delete cookies through your browser settings.

4. Your Rights

Depending on your location, you have rights regarding your data, including the right to:

Access

Request a copy of the personal data we hold about you.

Ask us to correct inaccurate data.

Request the deletion of your personal data.

Unsubscribe from our marketing emails at any time.

To exercise these rights, please contact us at admin@phenixwellnessgroup.com.

5. Data Retention

We retain order information, such as your name, address, and order details, for our business records after a purchase is placed. You may request removal of this information at any time.

6. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted here.

 

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